Terms & Conditions

Last updated: 3 March 2026

1. About These Terms

These terms and conditions govern your use of the Paws in Nature website and our dog training services. By booking a session or using our website, you agree to these terms. Paws in Nature is operated from Egerton House, 2 Tower Road, Birkenhead, Wirral, CH41 1FN.

2. Services

Paws in Nature provides dog training services including group classes, private 1-to-1 sessions, behaviour consultations and training programmes. All sessions are delivered by Andy, a qualified IMDT (Institute of Modern Dog Trainers) trainer.

Training methods are based on positive reinforcement. We do not use aversive tools or punishment-based techniques.

3. Bookings and Payment

All bookings are subject to availability. Sessions can be booked by phone on 0151 453 4677 or by email at hello@pawsinnature.co.uk.

Payment is required in advance or at the time of the session as agreed during booking. Accepted payment methods will be confirmed at the time of booking.

4. Cancellations and Refunds

If you need to cancel or reschedule a session, please give us at least 24 hours' notice. Cancellations made with less than 24 hours' notice may be charged in full.

If we need to cancel a session due to unforeseen circumstances, we will offer an alternative date or a full refund.

5. Your Responsibilities

When attending training sessions, you are responsible for:

6. Liability

Paws in Nature holds appropriate public liability insurance for dog training activities. However, you are responsible for your dog at all times. We cannot be held liable for any injury, damage or loss caused by your dog during or after training sessions.

Dog training involves working with animals whose behaviour cannot be fully predicted. While we use safe, positive methods, participation in any training session is at your own risk.

7. Photographs and Testimonials

We may take photographs or videos during group classes or training sessions for use on our website and social media. If you do not wish to be photographed, please let us know before the session begins.

Any testimonials or reviews you provide may be used on our website and marketing materials. We will only use your first name unless you give us permission to use your full name.

8. Intellectual Property

All content on this website, including text, images, logos and design, is the property of Paws in Nature and is protected by copyright. You may not reproduce, distribute or use any content without our written permission.

9. Website Use

This website is provided for informational purposes. We make every effort to keep the information accurate and up to date, but we do not guarantee the completeness or accuracy of any content.

Our website may contain links to external sites. We are not responsible for the content or practices of those sites.

10. Changes to These Terms

We may update these terms from time to time. Any changes will be posted on this page with the updated date shown above. Continued use of our services after changes are made constitutes acceptance of the new terms.

11. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions about these terms, please contact us: